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Frequently askes questions

Have you excellent knowledge in astrology? Then you can be part of Monkvyasa astrologer family by going through standard verification procedure. You can do the basic registration by using the Facebook account or email address. After the basic registration, you have to fill your professional details like biography, years of experience, how you learned astrology etc. For professional verification you can submit your certificate, ID card of any astrologer association and other documents related to astrology, link/file of astrology article published by you in print/online media, your print and visual media coverage as an astrologer etc. for person verification you can submit your Aadhar card, passport, driving licence.
Yes. after completed the registration process, will send a test booking with birth details of a person and you should give the prediction on it. Then verification team will go through your prediction and check the accuracy of the prediction if the accuracy of the prediction is more than 75%, verification team will activate the account.
No. if you have not passed the knowledge test, you can apply again after 6 months.
You can upload the supporting documents through your MV account or can send the documents through Whatsapp.
The astrologer’s name, picture, place, biography, services, consultation fee are visible to the public, all the other information you gave during registration are for verification purpose only.
You have to submit your bank account details with cancelled check in your MV account. You will receive the payment in either 1st week of the month or last week of the month.
The minimum payable amount is Rs.5000, if your amount did not reach the Rs.5000 in three months, then will transfer whatever amount you earned.
Monkvyasa part is 25% for each transaction, there are no other hidden charges.
No. we do not take any service charges and transaction charges from astrologer earnings.
No. the astrologer registration absolutely free and we always keep the same.
No. there is no subscription/rental for your Monkvyasa account, it’s absolutely free and we always keep the same.
Yes. you can officially inform our team to delete your account if required, MV team will help you to do that.
You can share your Monkvyasa profile through social medias and networking platforms. Can find a sharing button in your profile for this purpose.
In such cases you have two options, you can leave the call or attend the call and tell the matter to customer in less than one minute and can fix a mutually agreed time to call again. The conversation less than one minute would not be charged.
We would not like to deactivate any astrologer account. But in the case malpractice, misbehaving with customers, unauthentic profile and services, we have taken necessary action to prevent it and may cause to deactivation of the account.
In report booking service you have birth details of the customer along with queries to prepare the horoscope report. If you need more details to prepare the report, can ask customer in the comment section. The sample report is demonstrated in all section of report services, please check it for the reference.
In horoscope matching, the astrologer should give the matching score out of ten of the two horoscopes. The astrologer should give the report analyse of a different aspect of the life after marriage, so they can understand the pros and cons if the two matched person gets married. The horoscope matching report must contain the report of life after marriage in different section, such as sex life, health condition, wealth condition, career life, about kids, happiness, togetherness and life span. The sample report is demonstrated in all section of report services, please check it for the reference.
In one year report, the astrologer should prepare the report of each month separately for one year, the report should contain the 12 months horoscope report in detail. The sample report is demonstrated in all section of report services, please check it for the reference.
The lifetime report means the prediction about a person from present life to death with detail report for different aspects of life in different age span. The report should contain the person’s health, education, career, family, wealth, love and marriage in the different span of life. The sample report is demonstrated in all section of report services, please check it for the reference.
The astrologer should giving the report in the time between 12-48 hours, the delay in give the report may cause the cancellation booking and refund to the customer. In the case of one-year and lifetime report, you can take extra time.
In the case of dispute, you can politely explain the situation to the customer in the comment box in the dispute section, if you are willing, provide a refund to the customer for a long term relationship. We always suggest that talk patiently and politely with customer, if they said not satisfied with the consultation, try to solve their concern with a detailed solution or offer the refund.
If the customer raised the dispute regarding the issue with consultation, the refund amount will deduct from astrologer earnings. If the customer raised the dispute regarding other problems like technical issue, network issue, the refund amount will be given by Monkvyasa.
Hey, you can sign up with Monkvyasa by using the Facebook account or email address.
Yes, you can sign up with an email address, add the mobile number in the sign up form. If you sign up through Facebook, can add a mobile number in user account after the registration.
Yes. you can change your registered email address and a mobile number, can see the option in your MV account.
It is same as a normal incoming call, the astrologer’s call will come to your registered mobile number, the call charges is per minute. First, you have to sign up/sign in with Monkvyasa, then recharge your MV wallet with a sufficient amount. To get the call from the astrologer, click the call button in astrologer profile, then you will get a call from the astrologer in your registered phone number, then talk to the astrologer.
Do a missed call to 08039512777 from registered number to verify your number with Monkvyasa.
No. It is not possible, you have to verify your number for the phone consultation.
We have standard verification procedure to choose the astrologers to the panel. Astrologer should go through both personal and professional verification. For the person verification, the astrologer needs to submit the personal ID proof. For the professional verification, need to submit any of the documents like astrology certificate, ID card or any other documents related to their astrology profession. After completed the registration, the astrologer should pass the knowledge test in astrology to part of Monkvyasa astrology panel.
The phone consultation charge is per minute, when you start the conversation the charge is deducted from your MV wallet per minute, you got charged by talk time. If you do not use the full amount, the remaining amount has kept in your MV wallet, can use it whenever you need.
Do not worry, you can recall the same astrologer instantly and continue the conversation. If your wallet has not sufficient balance, recharge the wallet and continue the conversation.
This situation may happen due the astrologer is in another call or astrologer do not able to pick the call. So you can try after sometimes or can call any other astrologer in the panel.
Your call charge will be calculated by the call duration in your phone, you can check your phone for actual call duration, call duration showing in the screen is symbolic number.
Astrologers are given their available time in their profile. In some cases, astrologers may do not take the call in available time because of the other calls or other personal reasons. You can try after sometimes to call the other astrologers in the panel.
You can recharge your MV wallet by using Debit card, Credit card, Netbanking and wallets like Paytm.
There is no minimum amount requirement to recharge your MV wallet .
There is a minimum chance to your MV wallet amount fall into negative balance during the phone consultation. Sometimes the your conversation with astrologer may continue even after your wallet has zero balance and you got the extra talk time than your wallet balance, the extra time will be added as negative. You can recharge the wallet and use service again.
No. You can use MV wallet money only for Monkvyasa services

Report booking consultation

In Report booking consultation, you can get your horoscope report in detailed format. The basic report booking service contains four sections, present, cause, solution and future. The astrologer will give you the report analysis of the present situation, cause of the situation, solution for the situation and future analyse. If you do not get the enough explanation in first the report, you can continue the conversation with the astrologer in the comment section until you got the enough reply. Please see the sample report demonstrated in website for reference.
Your birth details are required for the astrologer to prepare your Report. The birth details should contain a name, gender, time of birth and place of birth.
In horoscope report service, the astrologer will cross check the horoscope of boy & girl, give you matching score out 10. Also, get the detail report of the future life of the partners if they live together. The report contains partner’s different aspect of life after marriage, such as sex life, health condition, wealth condition, career life, about kids, happiness, togetherness and life span. If you do not get the enough explanation in the first report, you can continue the conversation with the astrologer in the comment section until you got the enough reply.Please see the sample report demonstrated in website for reference
In one-year report booking service, you will get the horoscope report for the next one year from the date of booking, it contains each month report for 12 months. Example: If you book in November, you will get the report from December in the current year to November in next year. If you do not get the enough explanation in the first report, you can continue the conversation with the astrologer in the comment section until you got the enough reply.Please see the sample report demonstrated in website for reference
In lifetime report, you will get a complete prediction report from present life to death. It includes the different span of life, it will give a clear picture of your entire life. It is the complete story of your life. Example: if you are 25 years old, your lifetime report include your different age span, like ages 25-35, ages 35-45, ages 45-55 ages, ages 55-65. If you do not get the enough explanation in the first report, you can continue the conversation with the astrologer in the comment section until you got the enough reply.Please see the sample report demonstrated in website for reference
In such case, you can tell about this with the astrologer in the comment section, the astrologer will reply in the comment section and you can continue the conversation until you got enough reply.
We have standard verification procedure to choose the astrologers to the panel. Astrologer should go through both personal and professional verification. For the person verification, the astrologer needs to submit the personal ID proof. For the professional verification, need to submit any of the documents like astrology certificate, ID card or any other documents related to their astrology profession. After completed the registration, the astrologer should pass the knowledge test in astrology to part of Monkvyasa astrology panel.
Yes. you can give the rating and write the review for the astrologer after the consultation. It will appear in astrologer’s profile.
You can go through astrologer’s profile and analyse their rating, review, biography, available time, consultation fee etc, then you can select the astrologer depends on your preferences.
The astrologer takes 12-48 hours to prepare the horoscope report, in some cases it may take more than usual time because of astrologer’s busy schedule or in few case astrologer will take extra time to analyse the horoscope, depends on the enquiry. In the case of a one-year report and lifetime report astrologer will take extra time to prepare the report, because its needs detail analyse.

Refund

If you have not received the consultation properly from the astrologer, you can apply for a refund. Both phone call consultation and Report booking services are applicable for refund.
Yes, you can apply for a refund by raising the dispute and asking for the refund to the astrologer. If the astrologer is not willing to do the refund, MV team will analyse the issue, if the situation is a favour to the customer, will give the refund.
The refund amount will be credited instantly after initiating the procedure.
In phone consultation, can apply for the refund within 24 hours. In report booking service, can apply for the refund within 24 hours.
The refund amount will be credited in your MV account instantly